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Employee Engagement as the Cornerstone to CX

Employee Engagement as the Cornerstone to CX

From Brian Cantor and the Customer Management Practice, this special report highlights why employee engagement is the cornerstone of the customer experience. Better employee experiences lead to improved customer relations and experiences, which results in a stronger bottom line for the company across the board. Learn more at EX Impact running February 27- March 1, 2019 at The Florida Hotel & Conference Center in Orlando, FL.


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