September 30 - October 02, 2019
San Diego, CA

Media Center

Employee Experience Official Event Guide

Join the movement! We're bringing the EX Impact conference to San Diego this September 30-October 2! Take a look at our official agenda to get a glimpse into which speakers, sessions and workshops you can expect this ye ...

New Content!

Top 3 Reasons Employee Experience Initiatives Fail

Is your employee experience initiative working? Ahead of the upcoming EX Impact conference, we sat down with two employee engagement experts to discuss best practices for measuring the success of EE programs and what you can do if things go wrong. Find out how Kathleen Zamora, the Director, Employee Engagement...

Why the Next Frontier of EX is the Digital Employee Experience

Companies that provide a positive digital employee experience are more likely to be able to attract and retain top talent. Furthermore, reports by McKinsey suggest that over 70% of digital transformation initiatives fail to meet expectations mainly because of poor user experiences (UX). With thhis in mind, we asked our...

Past Presentations

EX Impact Past Presentation Packet

Couldn't make it to the 2018 EX Impact? Check out this packet of 5 past presentations to see what you missed! Includes:Think Like an Architect: Putting the 'Experience' Into "Employee Experience" by Angela Heyroth, Managing Director, Employee Experience at Charles SchwabNokia's Multifaceted Approach to Sustaining Cultural Cohesion Through Times of...

The Employee Experience Revolution: Hacking the Rules of Engagement

Employee Engagement is one of the most pressing business issues of our day. Companies large and small are wrestling with how to enhance individual employee experiences to drive overall engagement. Part discussion, part hackathon, this highly informative and interactive workshop will leave participants energized to revolutionize the employee experience at...

Using Analytics to Design, Measure, & Evaluate Employee Experience

The fast-growing discipline of People Analytics offers organizations a powerful tool for gaining a deeper and more detailed understanding of the workforce than is possible through surveys and other forms of feedback alone. Analytics can uncover the factors driving positive (and negative) employee experiences and provide a data-driven basis for...

Rethinking Performance Management to Boost Engagement and Productivity

Traditional Performance Management is broken. 95 percent of managers surveyed by Mercer were dissatisfied with their organization’s performance management system, with just 3 percent saying theirs delivered “exceptional value.” According to a Gallup survey, only 2 in 10 employees say their performance is managed in a way that motivates them...

Transforming Performance Management Into an Engagement Driver at IBM

Think about Performance Management systems that everybody dislikes! Now think about using co-creation, crowd sourcing and design thinking to build a whole new system based on feedback and continuous learning? Join the journey IBM has taken to successfully transform a traditional Performance Management system into an employee engagement driver for...

How BuzzFeed Uses Robotic Solutions to Foster Personal Connections

“AI may be more intelligent than humans, but it will never be more loving, more caring, more wise.” This quote from Arianna Huffington reinforces the notion that artificial intelligence need not replace working people, but rather, form a partnership with them. Learn how BuzzFeed’s people team builds bots to ‘automate’...

Architecting a Positive, Authentic Culture to Drive Productivity

Every workplace has a culture, for better or for worse, and that culture plays a key role in an organization’s ability to attract and retain (or repel) top talent. It’s up to leaders, including HR leaders, to ensure that culture is a positive dimension of the overall employee experience. In...

The Trust Factor: Creating & Sustaining a Positive Employee Experience

A recent study found that the single most important factor driving employee engagement (a key element of the overall employee experience) is trust in leaders, including immediate supervisors. However only 28 percent of the employees surveyed said their leaders made engagement with employees a priority. Clearly, organizations need to invest...

Articles & Reports

Embracing Social Media as a Means to Achieve Employee Engagement

The HR Exchange Network, recently, conducted a poll surrounding technology in the HR space. The purpose of the poll was to get a better idea as to what technologies companies were embracing and how. To learn which specific HR technologies are being utilized to engage employees and more, download this...

Re-Imagine & Craft the Employee Experience: Design Thinking in Action

Check out this content piece on reimagining and crafting the employee experience, written by leaders at Deloitte! Inside you will find expert insights on:The importance of employee experience to your business strategyDeloitte's employee experience frameworkKey principles for effectively engaging the workforceand much more!

Employee Experience Management: 4 Pillars for EX Success e-Book

What’s in the ebook?Today’s workforce has shifted. Organizations now need to create a place where people want to work. In a world where money is no longer the primary motivating factor for employees,focusing on employee experience is the difference between a thriving and a failing organization.In this ebook you’ll learn...

Creating an Integrated Employee Experience Program

This report consists of excellent thought leadership by HR Leaders with expertise in managing an engaging employee experience (EX) strategy, as well as ways to shift departmental and company mindsets toward the necessary organizational changes. Challenges include creating an exceptional and positive onboarding experience through learning and design thinking, continuously...

Critical Touchpoints in the Employee Experience You Don’t Want to Skip

This interactive presentation takes you on a journey through key employee touchpoints and shares best practices for leveraging each point to successfully create a positive employee experience.

The Top 5 Employee Experiences & Perks That Draw In Millennials

Who runs the world? Millennials. According to U.S. Census Bureau data, 35% of the workforce is between 21 and 36, making them the largest generation in the U.S. labor force. With their innovative ideas and tech-savviness, this group dictates major changes from the working world. Numerous reports indicate that when...

Linking EX with CX to Boost the Bottom Line

What comes first, your customers or employees? As the face of your business, employees serve as the ultimate brand ambassadors. From EX to CX, this piece will discuss how the employee experience impacts customer experience and why that improves the bottom line for the company. It will highlight how a...

Culture Your Culture

Organizational culture isn't just a hot topic-it's an untapped asset and potential liability for all businesses. And yet, for all its potential to make or break, few know how to manage cultures with proficiency. Culture Your Culture: Innovating Experiences @Work provides the much-needed "how-to" with Design of Work Experience (DOWE)....

How to Hire & Retain the Right Talent in 2019

Our co-located event, HR Metrics & Analytics, created a well-rounded report on the current state of people analytics and data privacy.In Part 1, 150+ HR leaders were surveyed across a wide range of industries to gain an understanding of the current state of people analytics. Respondents were asked to benchmark...

Workplace Privacy and Protection: Impacting the Employee Experience

Our co-located event, HR Metrics & Analytics, created this report to raise awareness to the employee perspective of data collection in the workplace. Employers are increasingly gathering data on employees – from workplace behavior to social media use and other personal information—to produce insights that benefit the business. This raises...

Expert Interviews

Employee Experience: The 4 Key Components of an Onboarding Strategy

Anyone who has ever held a job has had an “employee experience.”  But what is employee experience?  Its definition is really in the eye of the beholder as each employee experiences events differently.  Thinking about it in another way, it’s a series of experiences that happen during the employee life...

Best Practices for Employee Engagement

The concept of job satisfaction was popularized in the seventies and was the first real way for businesses to directly influence performance. In the past three decades, HR professionals have started to realize that satisfaction isn’t enough for people to unlock their potential value to an organization. As a result,...

The Importance of Employer Branding with Alexis Smith, Anheuser-Busch

Ahead of the summit, we sat down with EX Impact Fall Speaker Alexis Smith, Director of Employer Branding & Digital N.A. at Anheuser-Busch to discuss the impact of employer branding on the employee experience. Download this interview to learn:Marketing’s contributions to developing employer brandHow Anheuser settled on an “escape room”...

Meet Our Previous Keynote: Sjoerd Gehring, Johnson & Johnson

Ahead of EX Impact Fall 2018, we wanted to share an interview with our previous keynote, Sjoerd Gehring, Global VP, Talent Acquisition & Employee Experience at Johnson & Johnson to learn more about J&J's integrated approach to employee experience and recruiting. Get the inside scoop on best practices for measuring...

EX Impact Past Speaker Lookbook

Hear from the 2018 EX Impact speaker faculty and learn about their top strategic priorities, KPIs and major projects they’re working on in 2018. This past speaker lookbook includes perspectives from:Sarah Main, Head of Employee Experience, Corporate  Social Responsibility, Culture & Diversity, LOGMEINSam Young, Global Employee, Engagement Lead, AVANADEAngela Heyroth,...

Sponsorship enquiry

EX Impact - Post Show Report

Click the download button below to see the Post Show Report for EX Impact and HR Analytics & Metrics. To receive your copy through email, contact Jeff.Latimer@iqpc.com.